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Facebook Messenger: What’s New?

Over 330 million consumers connected with small businesses via Facebook Messenger in 2017 alone, so it’s evident that the ‘phone call’ era is coming to a close. Since consumers now want constant, immediate online connectivity with their local car dealership, pizza joint, and other local businesses, it is only fitting that Facebook Messenger’s latest feature […]

Cybersecurity Essentials: VPN

Whether it’s because of government surveillance or cyberattacks, internet users are more concerned than ever about the privacy of their online activities. Unfortunately, security measures like firewalls and antivirus software can’t help you in this case, but there’s one that can: Virtual Private Network (VPN). What is VPN? Simply put, a VPN is a group […]

Microsoft’s new productivity apps are live

In July 2017, Microsoft announced three brand new apps for Office 365: Connections, Listings, and Invoicing. They were designed for businesses with fewer than 300 employees and after a few months of beta testing, they’re finally available to Business Premium users.

Google studies effects of leaked logins

Passwords are your first line of defense against hackers. But over the years, they have developed plenty of methods to steal them. To gain a deeper understanding of how cybercriminals operate, Google analyzed the causes of leaked login credentials. Here are the results.

Google My Business now accepts appointments

There are countless platforms that showcase, review and link to small businesses, but few have as much impact as Google does. Although business owners can’t choose where their site ranks in the search results, they can edit information that is displayed and insert some flashy new features.

Google reviews: how to make them count

Google has recently modified their search results to display ratings from review sites like Facebook and Yelp. While this may seem like a small change, it has actually made reviews more important than ever in terms of SEO. With the following tips, your company can shine in the Google search results.

Cisco introduces new AI services

Modern IT systems are generating more data than ever before, and humans can’t keep up. Thankfully, certain tasks have already been offloaded to machines. Even better, Cisco may have a long-term solution to IT management complexities. Artificial intelligence (AI) and machine learning are extremely useful in helping us sift through massive amounts of information, and […]